New Brunswick Security Guard License Practice Exam

When is it appropriate for a security guard to call 911?

1. In situations that are minor and can be handled in-house

2. Only during business hours

3. When there is a serious threat to life or property

4. When they feel overwhelmed with the situation

The correct answer is: When there is a serious threat to life or property

Calling 911 is appropriate when there is a serious threat to life or property. This includes situations such as a violent crime in progress, a medical emergency, a fire, or any instance where someone's safety is at risk. Security guards are trained to assess situations and must act swiftly and decisively when they recognize that immediate assistance from law enforcement or emergency services is necessary. In minor situations that can be handled internally, such as a simple dispute or an issue that does not pose a risk to life or property, it would not be appropriate to involve emergency services. Similarly, business hours do not dictate the necessity to call 911; emergencies can occur at any time. Lastly, feeling overwhelmed by a situation does not alone warrant a call to emergency services unless there is an imminent danger that requires intervention. Understanding this distinction is crucial for security personnel to ensure they respond appropriately to various scenarios.