New Brunswick Security Guard License Practice Exam

What is the best practice for a security guard when encountering a violent situation?

1. Attempt to de-escalate the situation personally

2. Ensure safety first, then call for assistance rather than intervening physically

3. Leave the area to avoid harm

4. Engage the individuals involved to determine the cause

The correct answer is: Ensure safety first, then call for assistance rather than intervening physically

When encountering a violent situation, the best practice for a security guard is to ensure safety first and then call for assistance rather than intervening physically. This approach prioritizes the safety of both the guard and potential victims. Security guards are trained to assess situations critically; their primary responsibility is to protect themselves and others from harm. By ensuring safety first, the guard can avoid becoming a target or exacerbating the situation, which could lead to increased violence. Calling for assistance allows trained law enforcement or emergency personnel to manage the situation effectively, using their resources and training to handle violent confrontations safely. This practice emphasizes the importance of not putting oneself in danger by attempting to physically intervene in a volatile situation, which can lead to injury or escalation of the violence involved. It also recognizes the role of trained professionals in addressing violence, reinforcing the collaborative approach to security management in public spaces.