New Brunswick Security Guard License Practice Exam

What approach should a guard take when observing suspicious behavior?

1. Confront the individual immediately

2. Report it to a supervisor without delay

3. Ignore it unless a crime is committed

4. Increase personal surveillance of the area

The correct answer is: Report it to a supervisor without delay

The chosen answer emphasizes the importance of following protocols established for security personnel when they encounter potentially suspicious behavior. Reporting suspicious activity to a supervisor facilitates a measured and appropriate response, allowing those with more experience or authority to assess the situation and decide on the best course of action. This ensures that actions taken are within the framework of the organization’s policies and that resources can be deployed effectively if necessary. This approach minimizes the risk of escalating a situation that might not require immediate intervention. By escalating the observation to a supervisor, the guard contributes to a collaborative and informed response, which is crucial in maintaining security without compromising safety or making unwarranted accusations. In contrast, confronting an individual immediately could lead to a potentially volatile situation, and ignoring the behavior could leave an area vulnerable to actual criminal activity. Increasing personal surveillance might seem prudent but without proper reporting, it could result in a lack of coordination and oversight that is vital in security operations.