New Brunswick Security Guard License Practice Exam

If a security guard suspects a fraud case, what actions should they take?

1. Document findings and inform their supervisor

2. Discuss it with co-workers

3. Ignore the suspicion

4. Confront the suspect directly

The correct answer is: Document findings and inform their supervisor

When a security guard suspects a case of fraud, the appropriate action to take is to document their findings and inform their supervisor. This response is crucial because it ensures that there is an official record of the observed suspicious activity, which can be used for further investigation. Documentation provides a clear account of the facts, dates, times, and any relevant evidence, which is important for any follow-up actions or reports that may be necessary later. Informing a supervisor is equally important because it escalates the situation to someone with the authority and expertise to handle the issue appropriately. Supervisors may have established protocols for responding to fraud suspicions and can coordinate a response or investigation involving the appropriate personnel. Addressing these suspicions formally, rather than discussing them with co-workers or ignoring them, helps to maintain the integrity of the process and avoids potential misinformation or unnecessary alarm among staff. Additionally, confronting the suspect directly could compromise the investigation or escalate the situation, making it essential to leave such actions to trained professionals or law enforcement.